Arvig Answering Solutions earns two national awards for service excellence
News | Published on August 6, 2025 at 1:49pm EDT | Author: frazeevergas
0The Association of TeleServices International (ATSI) has awarded Arvig Answering Solutions two of its top awards in recognition of service excellence in the call answering industry.
Arvig Answering Solutions has earned ATSI’s Award of Distinction and—for the 16th consecutive year—the exclusive Award of Excellence.
“Arvig Answering Solutions has some of the most dedicated and talented representatives in the industry, and these awards confirm they are truly setting the standard for excellent service.” said Ashley Arvig, Vice President and Chief Operating Officer of Arvig Answering Solutions.
“This is well-deserved recognition for a team that makes service quality a priority for every call.”
The Award of Distinction is presented to call center service providers that demonstrate the highest quality standards for call-handling in enhanced service applications, including complex and high-stakes calls.
The Award of Excellence recognizes superior overall performance in providing message services. As a 16-time winner, the Award of Excellence comes with a special designation, the Platinum Plus Award.
Arvig Answering Solutions was evaluated by an independent panel of judges over a six-month period, and was scored on criteria including response time, courteousness, call accuracy, account knowledge, overall impression, Customer Relationship Management system capabilities, use of proper call techniques and overall professionalism.
The awards were presented during ATSI’s 2025 annual conference in Phoenix, Ariz.
ATSI is an international trade association representing providers of telecommunications and call center services including telephone answering and message delivery.